Ship Jay has no monthly fee, no minimum and no contract. Sign up, add funds and ship whenever an order comes in. The only thing you pay for is the labels you buy.
Each label costs the price shown on the rate board. Read how pricing works.
Make an account with your email. There is nothing to pay and no card to enter.
Top up your balance when you are ready to ship. Labels are paid from it.
Enter the package, compare prices, slide to buy and print. Do it today or next month.
Buying the label is the quick part. The rest of the work is what happens before and after it, so that is what we built the rest around.
Enter the package once and see the price of every service available to you, with the cheapest, best and fastest marked. Slide to buy, then print. The label is saved to your account, so you can print it again later.
Customers follow their parcel on a page with your name, your color and your own note. Carrier scans update it, and your customers get the emails you wrote at the delay you chose.
Customers enter their order number and email, choose a reason and add a note. You see the request, decide, and a prepaid return label goes to them by email. Switch on automatic approval if you would rather not decide each one.
Write a rule and it applies to labels bought in the app, from a spreadsheet and through the API. Ask for a signature on valuable orders, hold international orders for review, cap what any label may cost, or pick the cheapest rate every time.
Get rates, buy labels, start returns and read tracking from your own code, or let an AI assistant do it through MCP. Keys carry only the permissions you tick, and a key that can spend money can be capped per label and per day.
Keep a catalog with SKUs and barcodes, count stock by location and see what is low before an order cannot ship. Print a pick list, then pack by scanning, so the right item goes in the right box.
Funds go in. Labels, pickups, refunds and adjustments come out. Every movement is a line in your ledger and lines are never edited. Reports show what shipping costs, where parcels go and which ones ran into trouble.
Screens show sample data from a demo account.
Connect Shopify, WooCommerce, Etsy or eBay. Paid orders collect in one list and tracking numbers go back to the store.
Upload up to 1,000 rows and buy every label in one go. Rows with problems are listed so you can fix them.
Book a carrier pickup and print one scan form for the day, so the driver scans one code instead of every parcel.
Carrier invoices are matched against your labels. A charge that does not fit shows in your ledger as its own line, and you can dispute it.
Invite teammates by email. Every change lands in an audit log with who made it and when.
Add insurance, a signature requirement or customs forms to a label. The cost is shown before you buy.
Something missing? Ask from the Support page once you have an account, or read the pricing page.
No. Ship Jay has no subscription, no minimum number of labels and no contract. You add funds to your balance and each label is charged at the price you were shown when you bought it.
You top up your balance from the Billing page, and labels come out of it. The smallest top up is $5. Nothing renews on a schedule, so a quiet month costs nothing.
The rate board lists every service that is connected to the platform, with the carrier and service name beside each price. What you see depends on that setup.
Request a refund from the label page. The carrier decides, and your balance is credited as soon as it approves.
Yes. Connect Shopify, WooCommerce, Etsy or eBay and paid orders collect in one list. If you prefer, upload a spreadsheet of up to 1,000 rows or use the API.
Yes. Turn on the returns portal and your customers enter their order number and email, pick a reason and wait for your answer. When you approve, they get a prepaid label by email.
Yes. The public API lets your own systems get rates and buy labels, and the MCP server lets an AI assistant do the same. Every key has only the permissions you give it, plus optional limits on what one label and one day may cost.
Yes. Invite teammates by email and they join your account. Every change is written to an audit log you can read.
Yes. Each business's records are separated inside the database itself, not just in the application, so one account cannot read another's.
Make an account in a couple of minutes. Add funds when your first order comes in.
